*100% of Company Profiles designated as Research Team Certified are subject to a Contact Accuracy Guarantee (as defined below). For a Company Profile to be considered “Research Team Certified” it means that the Company Profile both a) displays a blue certification badge, and b) Executives displayed on the Company Profile are current and accurate based on all available data reviewed by the etailinsights team. Recognizing that all contact information and other executive data can never be 100% accurate, considering the potential for data to change over time and for some data changes to go unreported, Company offers the following Contact Accuracy Guarantee: “If a User discovers that any Research Team Certified Company Profile contains inaccurate contact information for any executive displayed, and the same User reports such finding to etailinsights via submission of a User Flag, etailinsights will issue a credit of points for future downloads to the same User in etailinsights’ sole discretion based on factors such as the number of instances correctly reported and the accuracy of any new data reported (the “Contact Accuracy Guarantee”).”